Case study Example | Topics and Well Written Essays - 250 words - 109

Case Study Example Ritz Cal-ton maintained its status in luxury services by introducing the loyalty program that induced customers. The redemption of point obtained from such program attracted more customers than available services and the experience. Ritz-Cal-ton further introduced the frequent guest stay program to stay ahead of competitors. This they did to satisfy the need of their customer and even attract more. The program also fitted the business and it could offer excellent programs through their branches in various continents. They went further by offering airline flights, and a broad selection of unique flight experiences. Competitors did not offer these services at that time that made Ritz Cal-ton to stay above them. In addition, the partnership of Ritz-Cal-ton reward program and Marriott’s reward points being accepted in Ritz-Cal-ton properties and equally accepted in Marriot hotels. Looking at the past and comparing to present, most of previous luxuries have become necessities in luxury brands. Luxury brands should find a way of providing their customers with what they consider as most unattainable now to stay above competitors. Luxury brands like Ritz-Carl-ton should work on improving experience of their customers every time (Jonas and Coste-Manière, 6). Coussement, Martha A., Tanyatanaboon, Maneenuch., Li, Zhouyang., Shportko, Anastasia, and Miao, Li "A Strategy of Duality: New choreography for the Marriott/Ritz-Carlton dance." Journal of Hospitality & Tourism Cases 3.2 (n.d.): Case study Example | Topics and Well Written Essays - 1750 words - 6 Case Study Example The other risk faced by contractors in the construction sector is the challenge of identified an efficient subcontractor to help in the completion of the project and who can deliver on time. Most construction projects have a time line and the services of subcontractors important in completing the project on time. However, poor planning can result in a delay to complete the project and this also result in additional costs for the contractor in case the contract signed a fixed price contract. In a fixed price contract, the risk remains with the contractor and as a result, the project manager and the team working in the construction project need to conduct an extensive risk assessment to ensure that risks during the progress of the project are minimal. This is because in such a contract, unforeseen risks related to a project often remain on the side of the contractor (Adams, 2008). This paper examines the failures in the construction of Wembley stadium and how and an effective risk mana gement process can be used to avoid such failures. Wembley stadium is in England and mostly used for football matches and was first constructed in 1923. However, as a result of its dilapidated nature, the government decided to rebuild the stadium to replace the original one. As a result of poor planning, the project took longer to complete than previously expected. In addition, the cost for completing the project also increased compared to the initial estimates. The design of the stadium proposed by the winning bidder involved using steel arch, which added an aesthetic value to the stadium in addition to being a load bearer. This means that the structure did not need many internal support considered to obstruct the stadium’s view. The arch was also believed to improve the seating quality within the stadium. However, this design had